Developing self control and self confidence. Recognising and valuing one’s own skills, strengths and characteristics.

Managing ambiguity and dealing with personal uncertainty. Challenging attitudes, habits and assumptions.

Managing self and others under pressure and taking personal responsibility for one’s own actions.

Understanding individual behavioural characteristics, team dynamics and diagnosing the stage of development of the team. Understanding the problems of joining a new team.

Recognising and valuing the skills, strengths and characteristics of others and making use of diverse talents.

Developing interpersonal relationships based on openness, honesty and trust.

Active listening and sensitivity to the beliefs, opinions and feeling of others.

Leadership and followership skills and style. Giving and receiving feedback. Coaching and facilitation skills and using reviews to improve performance.

Developing ‘peripheral vision’ and a feel for the whole task. Evaluating, testing and ‘weighing’ information.

Understanding the decision making process. Objective setting, planning, resource allocation and problem solving.

Effective influencing, persuasion, communication and briefing skills.

Generating, evaluating and using ideas. Seeing and seizing opportunities. Risk taking and evaluating rewards.